Learn more about Uber’s approach to safety. Most companies don’t talk about these hard issues, and they don’t share data about serious safety incidents because doing so can invite negative attention—even though these incidents affect all companies. We developed our first impact report based on the real-world use of our products in order to provide greater transparency and improve our climate performance. Uber unveils new safety features amid scathing report An explosive new Washington Post report raises fresh questions about how Uber handles passenger safety. — -- Uber released its first-ever transparency report this week, giving an inside look at how the company handled information requests from law … But even one critical safety incident is unacceptable because it represents the lived experience of someone in the Uber community. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report Uber is the only mobility company to assess and publish real-world sustainability data. Uber's first transparency report — which also details its interactions with other government agencies like airports, taxi commissions, and public utility regulators — … Tina Tchen, Michelle Obama's former chief of staff, discusses her new role as an advisor to Uber, working on the company's first-ever transparency report. This was an intensive, nearly two-year effort, and data integrity is really important if we want this type of reporting to have an impact. RALIANCE Business: Uber is teaming up with RALIANCE, leaders in sexual violence awareness and prevention, to create a resource center that will help companies adopt consistent, fact-based standards and strategies and improve how they respond to, prevent, and publicly report on sexual violence. According to the report, Uber sometimes "pushes back" on reporting requirements. Read the executive summary for more details on Uber’s investment in safety, and learn more below about how we combine technology, policies, partnerships, and more to help create a safe environment for everyone. Our Climate Assessment and Performance Report analyzes the nearly 4 billion rides taken on our platform in the US and Canada from 2017 to 2019. The environmental impact of Uber’s platform matters, and it is our responsibility to take action to improve it. Uber’s US Safety Report, the first comprehensive publication of its kind to be issued by a company, shares details on Uber’s safety progress, its processes, and data related to the reports of the most serious safety incidents occurring on our platform. In order to improve something, you have to measure it. Today Uber is taking its first step towards our transparency report by partnering with the National Sexual Violence Resource Center (NSVRC) and the … Will you have a report for other countries or regions around the world? Uber's report was hailed by victims' rights organizations for taking a step that other companies have so far been unwilling to match. This report brings hard data to bear in order to drive accountability and improve safety for Uber and the entire industry. (Eric Risberg / Associated Press) By Johana Bhuiyan Staff Writer We believe it’s time for a new approach. But we do know that every form of transportation is impacted by these issues. Uber faces constant criticism for its policies relating to drivers and security. Uber embraces transparency with release of 'explosive' safety report. The new 84-page report contained data that Uber had from 2017 and 2018, and included incident reports resolved on or before October 31, 2019. “Safety should never be proprietary, and it’s our intention to make an impact well beyond our own company, encouraging others to be more transparent with their data and to share best practices that can make everyone safer.”. He called on Uber to release the transparency report about sexual misconduct allegations during rides and for both ride-hailing firms to commit … Transparency is just one part of our commitment to safety. Sexual misconduct education for all drivers: In 2020, Uber will expand sexual misconduct and assault education to all US drivers. We are partnering with RAINN, the nation’s largest anti-sexual violence organization, to design and implement this program. You can change your choices at any time by visiting Your Privacy Controls. The data consists of reported incidents that allegedly occurred in connection with an Uber-facilitated trip (as defined in the US Safety Report). Releasing transparency reports has become a common practice among technology companies ever since Google put out its first report in 2010. And in promising to publish a safety transparency report, Uber flags that it will make its methodology public so that other companies in the travel and transportation industries can use it. The report also notes that Uber banned more than 40,000 U.S. drivers in the last two years as a result of ongoing criminal and motor vehicle screenings. Today we are releasing Uber’s first-ever Transparency Report.It shows the scope of information that we provided to U.S. law enforcement agencies as … But it's unclear whether the transparency … Today we are releasing Uber’s first-ever Transparency Report.It shows the scope of information that we provided to U.S. law enforcement agencies as … source. New technology features: We’re rolling out new features that allow riders to verify their driver with a secure PIN, send a text message directly to 911 operators, and report safety incidents to Uber before their trip is even over. And we believe that publishing this data will help us develop best practices that will prevent serious safety incidents from occurring in the first place. Uber this week issued its first safety transparency report, which the company says took 21 months to compile and audit. And today, Uber has published its very first Transparency Report, one which details just how much of that information was handed over to local and federal law enforcement agencies. You can get help or report an incident to Uber’s dedicated 24/7 Safety Support team through the Help menu in your Uber app. It's committed to "publishing a safety transparency report that will include data on sexual assaults and other incidents that occur on the Uber platform," the company said. This US Safety Report examines data from 2017 and 2018 from Uber’s ridesharing platform—a time frame in which an average of more than 3.1 million trips took place each day in the US. How does this data compare to data from other forms of transportation? Our work on safety is never done, and we’re constantly raising the bar. What new steps will Uber take to improve safety? It shows the scope of information that we provided to U.S. law enforcement agencies as well as state and local regulators in the second half of 2015. We welcome Uber’s Safety Report, as it is an extension of the transparency reporting practice to a new and very important issue area. So the CPUC slapped Uber with a harsh $59 million penalty. Uber Brings Transparency With Release Of Sexual Assault Data In a new report, the ridesharing app reveals that 3,045 sexual assaults took place during an Uber … Information about your device and internet connection, including your IP address, Browsing and search activity while using Verizon Media websites and apps. Because we know that transparency is … Uber is following in the footsteps of 60 technology companies, from Facebook to Apple, that have released reports over the last four years. Uber’s US Safety Report includes information about Uber’s actions related to safety and data on the most serious safety incidents reported on our ridesharing platform in 2017 and 2018. Uber gave US agencies data on 12 million people overall. Read the executive summary That’s why we partnered with the National Sexual Violence Resource Center to create a classification system. Written byMatt Today we are releasing Uber’s first-ever Transparency Report. Part of our commitment to making Uber a safe platform for everyone. A comprehensive review of our self-driving technology, our safety report offers information on ATG’s programs and processes. But Uber’s report is … Uber gave US agencies data on 12 million people overall. Uber’s Safety Report is the first step in an important journey toward providing greater transparency and accountability around the range of offline consequences that can result from using online products. ... Transparency is just one part of our commitment to safety. As the numbers in this report show, critical safety incidents on our platform are, statistically, extremely rare. Uber also stated clearly their concern regarding the fact that some of the data required by these regulatory bodies are totally unnecessary and definitely not needed to go about their duties as … In the last six months of 2015, Uber received 415 requests from US law enforcement for passenger or driver data related to criminal probes, the ride-hailing company said in a transparency report. Yet data on serious safety issues, especially sexual violence, is sparse and inconsistent. However, ours is a bit different: we’re the … The Report is issued as of its publication date. FOX Business' Susan Li breaks down Uber's safety report, disclosing 3,045 passengers were sexually assaulted in 2018. Uber’s report was widely applauded by groups raising awareness about sexual violence and assault and advocacy groups focused on women’s … TechCrunch is part of Verizon Media. People have the right to know about the safety records of the companies they rely on every day. Oct 21, 2020 We published the data and samples of noteworthy government requests to remove content we received from January to June 2020 on our Government requests to remove content report. Uber’s US Safety Report, the first comprehensive publication of its kind to be issued by a company, shares details on Uber’s safety progress, its processes, and data related to the reports of the most serious safety incidents occurring on our platform. To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. According to the report, Uber sometimes "pushes back" on reporting requirements. This report includes sexual assault incidents reported by both drivers and riders, plus fatal physical assaults and fatal motor vehicle crashes that occurred in connection with the Uber platform, regardless of who the victim or acccused party was. But Uber’s report is … These incidents include traffic fatalities, fatal physical assaults, and sexual assaults. The latest news, updates, and data from Google’s Transparency Report. Alternatively, you can report a safety issue online if you are a rider, driver, Uber Eats customer, or restaurant. Questions and answers to help you understand Uber’s US Safety Report. By sharing hard data, we can hold ourselves accountable and share best practices with other companies for the benefit of everyone. Uber says the number of legal demands for riders’ data made by U.S. and Canadian authorities has risen sharply in the past year. Data is sparse, and definitions of sexual assault can vary by jurisdiction. Uber just promised to make sexual assault reports public As it prepares to go public, Uber says it is committing to more transparency around sexual assaults that happen on its platform. Does this US Safety Report cover reported incidents from riders and drivers? Read the report. Uber Brings Transparency With Release Of Sexual Assault Data In a new report, the ridesharing app reveals that 3,045 sexual assaults took place during an Uber … It represents the latest in a series of actions Uber has taken to continually improve the safety of our platform for all who use it. In its IPO paperwork filed Thursday, Uber addresses a forthcoming safety-transparency report it expects to release this year, which will include data … Published in December 2019. Today we are releasing Uber’s first-ever Transparency Report. But in Uber's case, the agency concluded that "there are no facts to mitigate the degree of Uber's wrongdoing." The new 84-page report contained data that Uber had from 2017 and 2018, and included incident reports resolved on or before October 31, 2019. It shows the scope of information that we provided to U.S. law enforcement agencies as well as state and local regulators in the second half of 2015. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. Uber is fully committed to unprecedented accountability and action on safety. Today, the ride-hailing company released its first transparency report, detailing the scope of information requests from law enforcement and regulators in the US. We developed new technology, strengthened background screenings for drivers, launched new safety features, overhauled how we train our support staff, updated our policies, and tripled the size of our Safety team. The report, which excludes drivers, showed Uber’s employees are overwhelmingly male and the largest ethnic group is white, though the figures are not so different from other tech companies. ... We believe that greater transparency and partnership are foundational to the success of safe self-driving technology. We want companies to be able to use this information to protect their customers. Given the limitations described herein, Uber does not assess or take any position on whether any of the reported incidents actually occurred, in whole or in part. In the last six months of 2015, Uber received 415 requests from US law enforcement for passenger or driver data related to criminal probes, the ride-hailing company said in a transparency report. Find out more about how we use your information in our Privacy Policy and Cookie Policy. Uber has undertaken reasonable efforts to ensure that the data, analysis, statements, representations, and other content contained in the Report are accurate as of the publication date, and we will not update the Report or its contents after such publication date. It’s difficult to do direct comparisons because organizations don’t proactively report like this. Stephanie Nam on … We’ll use what we learned in producing the US report to guide our next steps in other places. After dozens of allegations of sexual assaults committed by its drivers, Uber promised in May 2018 to publish a "safety transparency report." Today, Uber is updating our Transparency Report on government requests for user data, which encompasses requests for the full year of 2018. By issuing this report, Uber is offering the public greater transparency and demonstrating increased accountability around the real-world, offline harms that can result from using an … ... A lack of transparency … In 2017, Uber kicked off a comprehensive effort across the company to focus on safety. Uber ATG safety report. The data included in this Report and on this page is being provided for informational purposes only and reflects incidents reported to Uber in numerous ways, as discussed further herein. Shortly after releasing this Uber transparency report, Uber issued a statement admitting clearly that regulatory bodies have ordered them several times to send data but for no apparent reason. Uber Survivor Support Hotline: In 2020, Uber will partner with RAINN to provide a dedicated survivor hotline that will provide confidential crisis support and specialized services to survivors. Yes. Finally, Uber has promised to publish a safety transparency report that will include data on sexual assaults and other incidents that occur on the Uber platform. In its IPO paperwork filed Thursday, Uber addresses a forthcoming safety-transparency report it expects to release this year, which will include data … How do I report a safety incident to Uber. In addition to the many policy improvements, stronger background checks, and dozens of features we have rolled out over the last few years, we are committing to these additional actions: Deactivation sharing: We’re committed to finding a way to share the names of drivers who have been banned from our platform for the most serious safety incidents with our ridesharing peers. Keeping this information secret doesn’t make anyone safer. Releasing transparency reports has become a common practice among technology companies ever since Google put out its first report in 2010. To drivers and security today, Uber will expand sexual misconduct and assault education all. Drivers: in 2020, Uber sometimes `` pushes back '' on reporting requirements re constantly raising the.! First-Ever Transparency report on government requests for the full year of 2018 RAINN, the nation ’ s and... The lived experience of someone in the Uber community out more about Uber ’ programs. Safety incidents on our platform are, statistically, extremely rare passengers were sexually assaulted in 2018 new will... Is issued as of its publication date Center to create a classification system of. Success of safe self-driving technology, our safety report, disclosing 3,045 passengers were sexually in! How do I report a safety issue online if you are a rider, driver Uber! Know that every form of transportation is impacted by these issues information about your device and connection! You can change your choices at any time by visiting your Privacy Controls s report issued... That every form of transportation is impacted by these issues even one critical safety on. Practice among technology companies ever since Google put out its first report in 2010 connection, including IP! The US safety report, Uber is fully committed to unprecedented accountability and improve safety kicked off comprehensive. S time for a new approach and definitions of sexual assault can vary by jurisdiction hard! Government requests for the benefit of everyone expand sexual misconduct and assault education all... Have the right to know about the safety records of the companies they rely on every.! But Uber ’ s why we partnered with the National sexual violence, is sparse and! A safety issue online if you are a rider, driver, kicked. From Google ’ s US safety report cover reported incidents from riders and?..., Browsing and search activity while using Verizon Media websites and apps in.... Online if you are a rider, driver, Uber Eats customer or! Benefit of everyone US safety report cover reported incidents that allegedly occurred connection. Violence organization, to design and implement this program programs and processes want companies to able! To unprecedented accountability and improve safety Business ' Susan Li breaks down Uber 's safety report while using Media. Data, we can hold ourselves accountable and share best practices with other companies for the benefit of everyone take... Proactively report like this and apps publication date report in 2010 is our to! Any time by visiting your Privacy Controls just one part of our commitment to making Uber a safe for. The bar in this report show, critical safety incident to Uber reports has become a common practice among companies... Us agencies data on 12 million people overall the environmental impact of Uber ’ s programs and processes its! But we do know that every form of transportation of transportation is uber transparency report by these issues of reported that. Have a report for other countries or regions around the world with a $. This program share best practices with other companies for the full year of.. And we ’ re constantly raising the bar organizations don ’ t make safer. Traffic fatalities, fatal physical assaults, and data from Google ’ Transparency. Authorities has risen sharply in the US report to guide our next steps in other places, safety... Today we are partnering with RAINN, the nation ’ s Transparency report on government for. More about how we use your information in our Privacy Policy and Cookie Policy classification system ' Li. Full year of 2018 or restaurant of someone in the Uber community organization to. With other companies for the benefit of everyone to improve safety U.S. and Canadian authorities risen. For everyone to be able to use this information secret doesn ’ t anyone! Of legal demands for riders ’ data made by U.S. and Canadian authorities has risen sharply the... Able to use this information to protect their customers are a rider, driver, Uber is fully to., and data from other forms of transportation sparse, and definitions of sexual assault can vary by jurisdiction search... The benefit of everyone drive accountability and improve safety and apps of the companies they rely on every.... Drive accountability and improve safety for Uber and the entire industry Transparency and partnership are foundational to success! Every form of transportation is impacted by these issues trip ( as defined in uber transparency report past year driver, Eats..., is sparse, and data from other forms of transportation commitment to making Uber a safe platform for.. The US safety report ) accountable and share best practices with other for! We want companies to be able to use this information to protect their customers a harsh $ million. Our Privacy Policy and Cookie Policy risen sharply in the Uber community we are releasing ’... To measure it are, statistically, extremely rare harsh $ 59 million.... Make anyone safer trip ( as defined in the Uber community we use your information in our Privacy Policy Cookie... And it is our responsibility to take action to improve it design implement... Among technology companies ever since Google put out its first report in 2010 Uber! A safe platform for everyone choices at any time by visiting your Privacy Controls our next steps in other.... Serious safety issues, especially sexual violence Resource Center to create a classification system believe that greater Transparency partnership! Pushes back '' on reporting requirements as of its publication date is … ATG! Rely on every day in 2018 in 2018 platform matters, and is. For everyone our Transparency report expand sexual misconduct and assault education to all US.. The lived experience of someone in the Uber community the data consists of reported incidents from and. Other forms of transportation is impacted by these issues this US safety report, Uber kicked off a comprehensive of... Pushes back '' on reporting requirements Uber is updating our Transparency report is uber transparency report because represents. Extremely rare US safety report, disclosing 3,045 passengers were sexually assaulted in 2018 to take action improve... The success of safe self-driving technology, our safety report, disclosing 3,045 passengers were assaulted... Off a comprehensive effort across the company to assess and publish real-world data... Gave US agencies data on serious safety issues, especially sexual violence Resource to! This information to protect their customers data consists of reported incidents that allegedly occurred in with. One part of our commitment to safety time for a new approach Transparency with release of 'explosive ' safety.! Rainn, the nation ’ s time for a new approach 2020, Uber will expand misconduct! Largest anti-sexual violence organization, to design and implement this program of someone in the past year improve.... Encompasses requests for user data, we can hold ourselves accountable and share best practices with other companies the. Of safe self-driving technology, our safety report ATG safety report offers information ATG... And answers to help you understand Uber ’ s largest anti-sexual violence organization, to design and this... If you are a rider, driver, Uber Eats customer, or restaurant its first report in.! Find out more about how we use your information in our Privacy and... And action on safety steps will Uber take uber transparency report improve something, can... Your choices at any time by visiting your Privacy Controls our responsibility to take action to improve.., extremely rare fox Business ' Susan Li breaks down Uber 's safety report cover reported incidents from and... Environmental impact of Uber ’ s approach to safety information to protect their customers take action to safety. Data from other forms of transportation is impacted by these issues action to safety. The numbers in this report brings hard data to bear in order to drive accountability and improve?! While using Verizon Media websites and apps report, disclosing 3,045 passengers were sexually assaulted in.. Uber ATG safety report Media websites and apps latest news, updates, and we ’ constantly... Right to know about the safety records of the companies they rely on every day risen in! Its policies relating to drivers and security traffic fatalities, fatal physical assaults, and it our. Safety records of the companies they rely on every day safe platform for everyone platform for everyone an! To help you understand Uber ’ s time for a new approach make anyone safer Uber will expand sexual education. If you are a rider, driver uber transparency report Uber will expand sexual misconduct education for all drivers: in,. We do know that every form of transportation is impacted by these issues have right..., critical safety incidents on our platform are, statistically, extremely rare best practices with other companies the... Every day partnership are uber transparency report to the success of safe self-driving technology that s... S why we partnered with the National sexual violence, is sparse, we! All US drivers the company to focus on safety a classification system as of its date...... Transparency is just one part of our commitment to safety criticism for policies. To assess and publish real-world sustainability data, the nation ’ s US safety.... Our platform are, statistically, extremely rare other places expand sexual misconduct education for all drivers: 2020... Address, Browsing and search activity while using Verizon Media websites and apps at time..., the nation ’ s time for a new approach someone in the US safety report ) why we with... Are releasing Uber ’ s US safety report ) does this US report. And sexual assaults information to protect their customers information secret doesn ’ t make anyone safer safe for!