Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Watch the Video. 2. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Repeat this multiple times and turn it on again. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. I'm new to HE as of the last month (former Wink user) and really love it. This article helps you fix the problem. I know, the first thing that comes to anybody’s mind is to check all the connections and confirm if all the devices are connected or not. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. Can you advise where these logs are? Try to reboot the smart device and re-discover on Alexa. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. Continue this thread level 2. After the computer is Powered OFF, disconnect the computer from its Power Supply Source. I experienced the problem again today with my Google Mini. Viele übersetzte Beispielsätze mit "device not responding" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. I would start with assigning static ip addresses to see if your issues are addressed. Sonos devices not responding at all. I wonder if it can be related to my iPad, which I have with me on the trip. Please turn it on for the best experience. No reported Kasa outage either. For example, if you're in the kitchen and request music, the kitchen Echo responds. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. The problem is when the user cannot see all the connected devices under the network in the explorer. Go to Rebuild 5. A Single Tap Is All It Takes . If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. Unfortunately, glitches happen. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Go to Advanced 4. Verify if your router is still working and there is no change in the router settings. I bought an Eero earlier this month (Amazon had a sale for $100 off). If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. Light Bulbs. Confirm your C by GE lights are connected to the C by GE app. 3. They were always solid for me in the past, so not sure what changed? Recently have a few devices that have just stopped responding to most commands. Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. If so, how can I fix it? Looking for Past Logs for devices. If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. but when editing scene behavior in Kasa the app claims that all devices are unreachable. Solution: Wipe app data and clear cache from Kasa app. I may have found “a fix” of sorts by trial and error. Please let me know if you'd like me to provide you with more details! I’m not finding them in the IDE, new app, nor the Alexa app. I bought it because of bad connections in areas of my condo. This leaves the user unable to change scene settings. But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. Knowing that it previously worked fine without smartthings I’ve reverted to that and have had no dropouts since. a message Waiting for ADB appears and I can't do anything with Android Studio. No further problems yet. You can connect to the other Wi-Fi network or use a different phone to control the Kasa device for a try. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. So very weird! Step 1. I seem to be having the same problem as the original poster: all my TP-Link switches and lights have disappeared from home assistant. You can follow the question or vote as helpful, but you cannot reply to this thread. In this case, please move the Kasa device closer to your router for a try. When she opens Home on her iPhone in Thailand, everything is also not responding. I have to kill the program using windows task manager! “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. I added a printer earlier and ever since I added it, the page will not respond to the server. Copyright © 2021 TP-Link Corporation Limited. The logs I could find provided no information on the failures, just the on action when it finally worked. What seems to have fixed the setup is renaming the plug. I then renamed the troubled Kasa plug and put it on a different lamp. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Turn off the bulb. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” This thread is locked. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. It's just I can't control using voice via Google home. Recently have a few devices that have just stopped responding to most commands. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Will keep an eye out next time it happens. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Support. Internet access on your router could be unavailable. 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